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Sasa.com Report Card & Customer Reviews

Ratings Report Card

Sasa.com

Rated by
25,000 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 79% 86%
Neutral 15% 11% 7%
Negative 10% 10% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by starr, Nov 19, 2009

a lots of items were outof stock
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Maika, Nov 19, 2009

It was a great service. I appreciated the info about the shipping delay. I will definitely come back if shipping cost are kept low.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by ycf, Nov 19, 2009

these products weren't sealed and they were like spilled. It cost money to ship back all of these products so I never buy again from SASA.COM
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 8  Customer Support
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by Christy, Nov 18, 2009

I hate the most Chinese postal express, Because it is too slow. If you can, I hope the next shipping by 申通 or 中通.
Overall Rating: 3  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Sydneycustomer, Nov 17, 2009

My order took 23 day to arrive and my email wasn't answered apart from an auto traking email. You can't take 7-8 days just to dispatch the item, that's not accepable in any business, but especally an Internet international business.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ANNA, Nov 17, 2009

到货很快，包装很仔细，总体很满意。
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by margie70460, Nov 16, 2009

They have been good about alerting me as to what is going on but I did not expect delivery to take this long. I will reserve judgement about the company until I actually recieve my order.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 8  Customer Support
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by Elyn Lim, Nov 16, 2009

the packing is quite good.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by solofish, Nov 15, 2009

Convinient but some products are out of stock.
Overall Rating: 6  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Tracy_liu77, Nov 15, 2009

some goods not available for long time.
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