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LAMPS PLUS Report Card & Customer Reviews

Ratings Report Card

LAMPS PLUS

Rated by
10,000 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 77% 79%
Neutral 13% 8% 4%
Negative 13% 15% 17%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 21, 2012

Excellent selection, great price, quick delivery, quality product.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Soph, May 18, 2012

This item is a tealight holder, one of the small glass tealight holders was broken. I contacted customer suport and a replacement is being sent to me. I was completely satisfied the way this issue was handled. The customer support person was very...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Jacksonville, May 18, 2012

already recommended Lamps Plus to a friend
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by mrs diggy, May 17, 2012

The lamp that I purchased was supposed to 30 inches tall, it was not it is only 27 inches tall, Iam somewhat dissapointed the base shoould have be longer.
Overall Rating: 4  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 3  Customer Support
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by Glen, May 16, 2012

Doing a major remodel/addition, we have purchased LOTS of lighting recently from Lamps Plus. In this instance we ordered a ceiling fan on-line. The fan arrived in resonable time and looks like a good choice; HOWEVER, THERE WAS NO PRINTED MATERIAL...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Brutus, May 14, 2012

Love Lamps+ have bought several ites (outside lights, bathlights & diningroom lights) and have been very happy with everything
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 7, 2012

I ordered three separate items and I was concerned I had not recieved confirmations - both in ordering and returning - turned out there was an error in the email address - presumably my error - but it wasn't until several contacts on various issues...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Judi, Apr 20, 2012

Our post lamps are beautiful. Installation was seamless.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Salty, Apr 19, 2012

This was a great item, delivered promptly, well packaged and was better than advertised. You've definately found a new customer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by lightbulb, Apr 17, 2012

Excellent product, excellent service, excellent packaging.
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