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Irv's Luggage Report Card & Customer Reviews

Ratings Report Card

Irv's Luggage

Rated by
5,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 91% 93%
Neutral - - 2%
Negative 20% 9% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by joekat, Nov 26, 2009

On time delivery at an excellent price
Overall Rating: 4  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by chloe, Nov 25, 2009

I placed my order and expected a discount when I input a code. Instead, I was charged an extra $11.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by chincoteaguer, Nov 19, 2009

Very satisfied with the luggage...great value for the price
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 2, 2009

I wish that the UPS tracking had been included in my shipment confirmation. However, when I did email CS to obtain it, I got a response quickly, and I appreciate that.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by MG, Oct 27, 2009

Good experience and will buy again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 19, 2009

Item didn't really match the color on your site but I'm keeping it anyway.
Overall Rating: 7  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Sep 27, 2009

The delivery time was great, product was not so great
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dianne, Sep 25, 2009

The luggage is exceptional and exactly what needed. I have told people at work about and the qaulity of the product. I originally wanted luggage for me. When I told my husband about he said to order him one. It is very easy to roll around and...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by desert cyclist, Sep 23, 2009

I'm thrilled with the value for the money of the items I bought from Irvs Luggage. I found their site, products and customer service all outstanding. Then again, maybe I shouldn't be giving away coveted information....
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Sep 15, 2009

I was very pleased with my purchase. exceeded my expectations. was disappointed that no visibli attachable luggage identification tag was included.
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