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Homeclick Report Card & Customer Reviews

Ratings Report Card

Homeclick

Rated by
25,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 89% 86%
Neutral - 3% 5%
Negative 6% 8% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Patsy, Nov 22, 2009

There was an error in my order. I called Homeclick immediately. Homeclick could give lessons in customer service relations. I feel they went above and beyond in resolving my problem. I will continue to buy from Homeclick.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by BRBeth, Nov 21, 2009

The picture of my sink showed only one hole for a faucet, but there are two holes, which necessitated our buying a new tap set!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by cathu2, Nov 20, 2009

Good price. Product arrived without problems.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mike., Nov 17, 2009

I had ordered the wrong wood burning insert. I need to exchange it for another one. customer service peter P. really has been helping me out with the return of this item, thank you very much.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bob, Nov 17, 2009

We couldn't be more pleased with our purchase of a Pearl mante.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Raz, Nov 14, 2009

I like that I was able to order a product not carried in stores around me that was highly rated & shipped to my door for a very good $.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by pumpkin, Nov 12, 2009

I got a great deal on a sink---very satisfied
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by lucky, Nov 10, 2009

Very pleased with the manner that Homeclick handled a small problem with my order. Highly recommend.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by peter, Nov 9, 2009

When i recieved products i was greatly disappointed, but to return then would cost more then keeping the couple things that were not worth the material they were printed on.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by bathroom remodeler, Nov 8, 2009

Good site. Good buying experience.
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