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Signature Hardware Report Card & Customer Reviews

Ratings Report Card

Signature Hardware

Rated by
5,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 97% 98%
Neutral - 1% 1%
Negative 6% 1% 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by vwilson, Nov 24, 2009

So far, great company to purchase plumbing items. I am very satisfied and would recommend anyone who is worried to feel completely at ease shopping online with this company.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Rich, Nov 24, 2009

You not only had what I wanted, you had it at a reasonable price and got it to me almost before I realized I had placed the order. Well, I guess I exaggerate. Your turnaround time is excellent, nevertheless. Quite pleased.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by AJ, Nov 22, 2009

My sink came with a piece of sandpaper but no instructions/explanations. It isn't porcelon so I assume it needs special cleaning?
Overall Rating: 4  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 20, 2009

It would have been nice to get instructions with the product.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 20, 2009

one of my items was shipped directly from a vendor. i was not tols that items shipped from vendors directly usually take weeks to ship rather than days
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bj, Nov 19, 2009

quality is beyond good, great product..
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Witney, Nov 17, 2009

The shower curtain rods I ordered were better than I imagined! Signature Hardware was the only store I could find that offered sizes for a shower without a tub. I can't wait to upgrade additional areas in my house so I can order more of their...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by syoungcass, Nov 17, 2009

Great experience. Thank you.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 15, 2009

Signature hardware was the only place on line that I found this item but it still did not fit my shower curtain trak. I had to have the tops cut off for it to fit.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by markmoe, Nov 14, 2009

Great sink! I'm stoked!
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