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US Appliance Report Card & Customer Reviews

Ratings Report Card

US Appliance

Rated by
10,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.2Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 90% 88%
Neutral 4% 3% 3%
Negative 4% 7% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by vee2win, Nov 25, 2009

Highly satisfied,have already recommended to others!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by KevinL, Nov 25, 2009

Access was very easy, with lowest prices even though there was a shipping charge it was still below price I could get any where else.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Boca Joe, Nov 25, 2009

It was a most pleasant experience doing business with US Appliance. I have already recommended them to several of my friends.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by pacey, Nov 21, 2009

They have done everything that could be done to help me. I ordered the wrong size. I have purchased a new item with you and I should receive my new order next week.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dixie, Nov 21, 2009

Easy to order and delivery was on time and excellent. Dixie
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Darry, Nov 21, 2009

I'm very satisfied with US Appliance. I will use their web site again to purchase a product.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Kirra, Nov 17, 2009

The product I ordered was handled very carefully, and was in perfect condition. I am very pleased with the service and quality. Thanks!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by SHANLAND, Nov 17, 2009

VERY SATISFIED WITH US APPLIANCE. VERY PROFESSIONAL
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Sooner, Nov 17, 2009

Second time and it was great.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 4  Customer Support
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by raptor2068, Nov 17, 2009

Almost 3 weeks I haven't receive the HDTV I ordered yet.. and no ETA.. But the money was taken out of my account the 3rd day after I placed the order... The representative on phone was not polite..
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