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Shoes.com Report Card & Customer Reviews

Ratings Report Card

Shoes.com

Rated by
100,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 93% 91%
Neutral - 2% 3%
Negative 18% 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 6  Customer Support
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by dash, Nov 16, 2009

no comment at this time
Overall Rating: 4  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 4  Customer Support
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by MELVIN, Nov 16, 2009

Great shoe
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 14, 2009

I really like the shoes I ordered,I wore them to work the next day.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 14, 2009

I have been ordering shoes for years through shoes.com I already have another order.I don't go to a shoe store anymore
Overall Rating: 1  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Riley and Rosie's Mom, Nov 14, 2009

I did not receive any communication regarding this order, other than an automated email from Paypal saying that I had a refund from the vendor. I was not contacted by the vendor at all, and do not know the reason the order was cancelled.
Overall Rating: 4  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 14, 2009

Loved everything about my order except the material with which it was made.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Robin, Nov 14, 2009

great shoes great service
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by wrightmerm, Nov 6, 2009

Pleasantly surprised at the good fit! I've never bought shoes online and was a little concerned. Very satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Star Sister, Nov 5, 2009

I have ordered several times from Shoes.com and have always been very pleased with my orders!
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ksmomma, Nov 4, 2009

The Hunter boots were tight at the top - if you do not have very skinny legs, do not buy the tall Hunters.
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