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BuyCostumes.com Report Card & Customer Reviews

Ratings Report Card

BuyCostumes.com

Rated by
75,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 89% 89%
Neutral 5% 4% 4%
Negative 5% 7% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 20, 2009

Sorry, but my order didn't reache me at the hotel in Miami and so I don't know how can I get it. Could you send it to another addresses () Thanks
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 20, 2009

it said on my order from i was supposed to get a cup of abby and not the paper ones a different one and i didn't get it.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by ljayabner, Nov 19, 2009

I order santa boots and have you ever seen a thin santa ?? At first it was hard to zip them all the way. I have made it work could be easier if they had wider top, I can barely get the pants to tuck in. In short make boots for fat jolly men. Thank...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 19, 2009

would be nice to have a choice of shipping methods, if there is no hurry to recieve goods then a cheaper slower mail would be better. postage is expensive to Australia
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by corbich, Nov 19, 2009

I was very pleased with how quick my items arrived. Boots didn't fit but not their fault, just built for someone with tiny calves. Return and refund was taken care of very quickly.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by LJ, Nov 19, 2009

The Scooby Doo outfit is gorgeous. I have put it away for my 6 year old daughter for Christmas. She is obsessed with Scooby Doo. It is going to be so cool to see her face.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by TMorton, Nov 19, 2009

I loved the selection and ease of purchase! Thanks.
Overall Rating: 2  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by KoKo, Nov 19, 2009

The customer service rep I spoke with was excellant,professional,helpful and courteous. Please thank her on my behalf. I have purchased another costume prior to this one and it was a perfect fit. But the witch costume fell down all the way to my...
Overall Rating: 4  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 1  Customer Support
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by nana, Nov 18, 2009

I did not receive my order when I expected to. The order was delivered to an address not mine. A stranger to me brought my order to my house after he opened it.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by smitty3, Nov 18, 2009

I would buy again and again. Items where received early. needed them by Friday and received them on Wednesday.
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