Ralph Lauren Report Card & Customer Reviews

Ratings Report Card

Ralph Lauren

Rated by
250,000 customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 95% 94% 94%
Neutral 2% 2% 2%
Negative 3% 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by HiFashion, Nov 22, 2009

RL has great customer service! On time delivery, discreet and secure shipping. I would buy from their site again.
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by disappointed, Nov 22, 2009

item was advert5ised but I was informed it was no longer4 availabl
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by alooa, Nov 22, 2009

good
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by spock, Nov 22, 2009

It was a gift and arrived on time
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ronnie, Nov 22, 2009

i really liked service and item i reacieved from ralph lauren i will be oqderin more often from this website for my son. i really loved how i was able to customize the polo
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by coffeejunkie, Nov 22, 2009

always completely satisfied with purchases from Ralph Lauren.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 6  Customer Support
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by MATT BRONXNY, Nov 22, 2009

THE BOXES CHECKED FOR GIFT-WRAPPING BECAME UNCHECKED. C.S. TOLD ME IF I CHANGED PAYMENT DURING CHECKOUT, THAT WOULD HAPPEN. I ASKED IF THEY COULD SEND ME SOME L/R BOXES. SHE WAS SORRY THEY CAN NOT DO THAT. YOUR PROGRAM NEEDS TO BE FIXED
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by YMinniePolokid, Nov 22, 2009

Ralph lauren is the best hands down I had numerous of there merchandise. I recommend it to anybody. Everyone that knows me know it's all i wear that's how I get the name POLO KID
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ARMAN D., Nov 22, 2009

EXCELLENT SERVICE.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by Gerry, Nov 22, 2009

I tried four times to make the purchase on-line, I am a frequent international traveller, so am not able to go to stores. Every time there was an issue o
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