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Blair.com Report Card & Customer Reviews

Ratings Report Card

Blair.com

Rated by
350,000 customers
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 83% 84%
Neutral 8% 6% 6%
Negative 10% 10% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Walt, Nov 25, 2009

I need to find out how to contact customer service to discuss the damage to the coat we purchased.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by bill s., Nov 25, 2009

great product great price great delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Cathy, Nov 25, 2009

This is the best shaker cardigan.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Nov 25, 2009

your ship charges are too high
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Abbie, Nov 25, 2009

Sometimes items received are totally unusable - in past ordered men's size L hats, when received not even big enough for a young child. Return policy discourages more purchases, because at times charge to return is close to or more that cost of...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Allie, Nov 25, 2009

I was very satisfied with my order from Blair. Do have to return 1 item because it's too small. Will be requesting an exchange item in larger size.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 25, 2009

i order the idem for my husband for christmas.if he dosent like i will have to renturn it,in exchange for something else.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 6  Customer Support
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by jane, Nov 25, 2009

Blair is very slow & this time exceptional but I am handicapped & very much like Blair products so I'll return again....I normally wait until I have a few things to return as I did with this order
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 3  Customer Support
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by nana, Nov 25, 2009

2 Items ordered 11/5/09; have not received them as of this date 11/25/09. Will be contacting customer support immediately.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by shopper fanatic, Nov 25, 2009

I could not be more happy and satisfied with the entire transaction. Items were of the best quality and on sale too!!
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