Always Lowest Detailed Customer Ratings

Ratings Report Card

Always Lowest

Rated by
1,000 customers

Not Yet Rated
Store Information | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - 67% 55%
Neutral - - 18%
Negative 100% 33% 27%
*Ratings are for the past 90 days only.


Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Detailed Store Ratings

Would shop here again: 6.6
Would shop here again - 6.6 out of 10
Likelihood to buy again from this store
Overall rating: 6.3
Overall rating - 6.3 out of 10
Overall experience with this purchase

Pre-Ordering Satisfaction

Ease of finding what you are looking for: 8.5
Ease of finding what you are looking for - 8.5 out of 10
How easily were you able to find the product your were looking for
Selection of products: 8.6
Selection of products - 8.6 out of 10
Types of products available
Clarity of product information: 8.0
Clarity of product information - 8.0 out of 10
How clear and understandable was the product information
Prices relative to other online merchants: 8.6
Prices relative to other online merchants - 8.6 out of 10
Prices relative to other web sites
Overall look and design of site: 8.1
Overall look and design of site - 8.1 out of 10
Overall look and design of the site
Shipping charges: 6.4
Shipping charges - 6.4 out of 10
Shipping charges
Variety of shipping options: 8.1
Variety of shipping options - 8.1 out of 10
Desired shipping options were available
Charges stated clearly before order submission: 8.1
Charges stated clearly before order submission - 8.1 out of 10
Total purchase amount (including shipping/handling charges) displayed before order submission

Post-Fulfillment Satisfaction

Availability of product you wanted: 6.7
Availability of product you wanted - 6.7 out of 10
Product was in stock at time of expected delivery
Order tracking: 7.2
Order tracking - 7.2 out of 10
Ability to track orders until delivered
On-time delivery: 5.8
On-time delivery - 5.8 out of 10
Product arrived when expected
Product met expectations: 6.1
Product met expectations - 6.1 out of 10
Correct product was delivered and it worked as described/depicted
Customer support: 6.1
Customer support - 6.1 out of 10
Availability/Ease of contacting, courtesy & knowledge of staff, resolution of issue
 
 
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