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Fujitsu Computer Systems Report Card & Customer Reviews

Ratings Report Card

Fujitsu Computer Systems

Rated by
5,000 customers
  • Overall Rating: 8.1Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.0On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 81% 82%
Neutral - - 4%
Negative 50% 19% 14%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 24, 2009

My order is still on back order from Japen. Will not be here until Nov. 30, 2009.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 22, 2009

I have not received the computer as of 11/22/2009
Overall Rating: 3  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 2  Customer Support
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by Pat, Nov 16, 2009

I never received the 2 styluses I ordered and have not been able to talk to anyone about when I can expect to get them. When I look at the tracking info it said it should ship on Nov. 9th.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by MR, Nov 12, 2009

Simply put, I was worried about the "cost" of my new T5010, but it has exceeded every expectation. The quality is evident from top to bottom, the ordering process was efficient, and the delivery tracking was excellent.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by fuji, Nov 8, 2009

I tried to cancel one item within min. of ordering it. because it was already excepted i could not cancel now i have to return it, how do i go about this and get credit?
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Jewru Scott, Nov 6, 2009

I like this product very much. However, I am getting used to it as I have used the desktop for many years.
Overall Rating: 6  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 7  Customer Support
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by JP, Oct 26, 2009

I placed an order to be delivered to my PO box. 4 days later I called up to check status and the 1st person said, she did not see any updates, would get back to me.There should be a check in the order process to avoid such a thing in the first place.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Jackrabbit123, Oct 19, 2009

That didn't help
Overall Rating: 3  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Old Dog, Oct 14, 2009

I have not heard a word for them since I ordered the computer.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Nan, Oct 12, 2009

I thought there should be a free 160-GB usb hard disc...but it seems not.
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