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FootSmart Report Card & Customer Reviews

Ratings Report Card

FootSmart

Rated by
200,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 87% 87%
Neutral 6% 5% 5%
Negative 5% 8% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by gela, Nov 22, 2009

my product was small, and even thou it reads in the magazine, "size fits all" it doesn't. However I am using it....
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Andy, Nov 22, 2009

Rivets at eyes on shoe laces pulled loose.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Zonian, Nov 22, 2009

Pairing up with Discover is very convenient. Thanks.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by JLS, Nov 22, 2009

Great Products
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Ski Hexi, Nov 22, 2009

I enjoy shopping at FootSmart. The merchandise I have ordered has always been of good quality and my orders are promptly taken care of and shipped to me. Many thanks to FootSmart. Ski Hexi
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 22, 2009

I was not satisfied with the condition of the package when received, it was half open due to poor taping. the size of one item was not as described, the quality of another item was poor, was uncomfortable due to poorly sewn seams.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Itchy Foot, Nov 22, 2009

The order took awhile to get here. We received the email with the survey but had not even received the order yet.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Sam, Nov 22, 2009

Everything was great!
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Trish, Nov 22, 2009

Looking forward to trying product
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Pie, Nov 22, 2009

I love and absolutely adore FootSmart!
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