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Newegg.com Report Card & Customer Reviews

Ratings Report Card

Newegg.com

Rated by
100,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 93% 94%
Neutral - 4% 3%
Negative 6% 3% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by FredMertz, Nov 19, 2009

no tracking status report on shipping until after it was delivered
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Jainor, Nov 18, 2009

I have bought fr Newegg before. I have been satisfied so far on everything. I have a TV on order now. I'll keep buying from Newegg as long as they keep up theway that hey have been.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by lbriteyes, Nov 17, 2009

Thank you.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 8  Customer Support
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by soundawg, Nov 15, 2009

I re-ordered, because the order was cancelled, but no easy phone contact, and the fact that i paid, but i still have nothing, made it not much fun doing biz w newegg..

Newegg.com has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by kay 786, Nov 15, 2009

Very prompt on time delivery with the correct order.Very good tracking feature.Very good customer service.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 11, 2009

One of the prime reasons I shopped Newegg in the past was quick delivery, usually within 3 days. On this order standard delivery took 6 days! I think that will effect my future purchase decisions.

Newegg.com has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Giangoulas, Nov 9, 2009

Gentlemen I am more than satisfy with your service. Anything I need I will buy from Neweeg. One of the best companies (probably the best I have seen so far). These are my comments for Newegg and I recommend for every one to use it. Thanks a lot.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by johnski1969, Nov 6, 2009

was great with this order. a following order was shipped with DHL shipping.. which sucked. as it took longer, poor tracking info.. and really had no definate estimated date of delivery...I specifically shopped Newegg for the great free shipping...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Aristocles, Nov 6, 2009

Once again, a nice item, well handled, smooth transaction with incredibly fast shipping- not to mention, a GREAT price.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by hops9807, Nov 5, 2009

I was a bit concerned ordering two open box motherboards but everything was included. The first motherboard (Asrock A790GMH) is working beautifully. I'm awaiting parts on the second (MSI-790FX-GD70 before knowing if it works properly.
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