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Brylane Home Report Card & Customer Reviews

Ratings Report Card

Brylane Home

Rated by
150,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 87% 88%
Neutral 4% 4% 4%
Negative 6% 8% 8%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Dec 3, 2009

I was very pleased with all aspects of my purchase!! Thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ulquiorra4, Dec 3, 2009

none
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Princess, Dec 3, 2009

The curtain panels will go beautiful in my living room.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jazzl, Dec 3, 2009

I have never been not satisfied with anything I bought from Brylane..it has always been a pleasure to deal with them
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Dec 3, 2009

the color was a different shade of green than it looked in the magazine. Also when ordering it never said that 4 out of 5 curtains would be back ordered. Only received one panel. I have to wait to receive four more before I can hang them.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Diane, Dec 2, 2009

I bought this for a Christmas gift
Overall Rating: 2  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Kittenfire, Dec 2, 2009

There were 2 items that I ordered. 1-Curtains--they had 2 different sizes on the package. It was too small. 2-I ordered a bistro set, which I found out after I contacted customer care; that the table did not come with it and that it was out of...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Frankie, Dec 2, 2009

Great shopping experience. Thanks so much!
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 7  Customer Support
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by Purple pansey, Dec 2, 2009

Most of the things I have ordered are Christmas gifts so they have not been used or opened yet.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by moemac, Dec 2, 2009

Everything that I order was as expected. Quality was very good, color was correct, delivery was excellent. I was very satisfied with my purchase.
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