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QVC Report Card & Customer Reviews

Ratings Report Card

QVC

Rated by
1,000,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 91% 93%
Neutral 2% 2% 2%
Negative 7% 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Sybil, May 23, 2012

I really like QVC and their prices and quick shipping.
Overall Rating: 1  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by noffy, May 23, 2012

First Ryka that I have returned...sorry.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jo, May 23, 2012

I highly recommend QVC for their C/S, Quality, and going that extra mile.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bones, May 23, 2012

It's so refreshing to shop again from QVC. They have a good choice of products, it's efficient and fast to order online, shipping and arrival of product is always quick, return is easy to do if necessary, and customer service is knowledgeable and...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by NAHNI, May 23, 2012

QVC customer service sets the standard for how customers should be treated. Many companies would benefit from modeling their customer service after QVC'S.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by klick, May 23, 2012

have not recieved my item as of yet
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

Umbrella seems to be defective and will be returned, string is detached. Can it be reattached?
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Willy, May 23, 2012

I will always shop with QVC for this particular product again. Your prices are incredible and I recieved my item very fast. Thank you very much. I Live my new Berki's.
Overall Rating: 6  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 23, 2012

Ladder was broken on firetruck, plan to return.. Otherwise very satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 23, 2012

thanks!!!
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