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VisionDirect.com Report Card & Customer Reviews

Ratings Report Card

VisionDirect.com

Rated by
150,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 89%
Neutral - - 4%
Negative - - 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Apr 21, 2012

I realized I payed less the last time I ordered and would have like a chance to save some money.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by hinto, Apr 9, 2012

Great price
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Apr 2, 2012

Your chipping could be a bit faster.
Overall Rating: 1  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: null  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Mar 20, 2012

Thanks for contacting me on my daughters contact order.But, I did not appreciate the cancelation if the order was close to the 1 year exam. I thought she had a few days left.She does not use them as fast for both her eyes are the same Rx.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 7  Customer Support
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by Contacts, Mar 2, 2012

I expected the contacts to arrive sooner than they did. I finally used the 'contact us' email and said I had misplaced the email with the tracking number. I rcvd an automated email with FAQS instead of a 'human' reply. Turns out, the contacts...

 
 
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