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SKECHERS.com Report Card & Customer Reviews

Ratings Report Card

SKECHERS.com

Rated by
50,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 91% 91%
Neutral 1% 3% 3%
Negative 9% 6% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Kristinashlee, Dec 3, 2009

Love the shape ups!!
Overall Rating: 9  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Mopsy, Dec 3, 2009

I bought a pair of winter boots. In the picture, the traction looked good, but in reality the traction is lacking. Not good for a Wisconsin winter. The boots are stylish, though.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Dec 3, 2009

Love the shoes. UPS was a pain in the neck. Also would have been happier if first choice was available.
Overall Rating: 4  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Dec 3, 2009

my order is not delivery jet
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by craftycoffeecat, Dec 3, 2009

I really appeciated the free shipping offer if you sign up for the newsletter! That is great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Teen, Dec 3, 2009

Love Sketchers as a company and their products.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 10  Customer Support
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by coca-cola64, Dec 3, 2009

They need to have faster shipping.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Dec 3, 2009

I have not received the shoes I ordered and paid for at this date, yet and extremely displeased. should have just gone to the nearest mall store. tac341@verizon.net
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by joe, Dec 2, 2009

great sneakers-----great service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by lab mom, Dec 2, 2009

love the shoes, service, selection. most of all the ease of the web site. Being able to narrow my search down to gender, style, size and color. Love it! I will never drive around Central Ohio again looking for size 8 shoes! Thank you skechers.
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