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1800CONTACTS.com Report Card & Customer Reviews

Ratings Report Card

1800CONTACTS.com

Rated by
10,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 97% 97%
Neutral - 3% 2%
Negative - - 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 19, 2009

I have always ordered my contacts from here with regular shipping and they have arrived within a couple of days. This time, it took over a week to receive my order the website states the window for delivery, but my expectations were definitely...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by TK, Nov 16, 2009

Please reduce your prices so that we can by more.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by billybikerboy, Nov 8, 2009

First time I purchased my contacts from anyone but my Optomatrist's office. It was a simple transaction, and my lenses arrived in my mail box four days later. And I saved about $25.00 doing it this way. This is how I will continue to buy my contacts.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 5, 2009

very prompt delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by MIKE L, Nov 4, 2009

I GOT MY CONTACTS WITHIN DAYS VERY FAST SERVICE.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 4, 2009

The initial order I rec'd did not include my contacts.I only rec'd an invoice and the contact case. When I contacted cusomter service regarding this issue, they were very courteous, apologized for the mishap and replaced my order for next day...
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 2, 2009

My only issue with 1800Contacts is the price. It's a lot cheaper at BJ's. 1800Contacts can send quickly to student away from home.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 25, 2009

I ordered on Thursday after 2 in the afternoon and the contacts were here by Monday. Very fast shipping
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 24, 2009

Fast service and so precise! Thanks for the speedy delivery! K~
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by raleigh great, Oct 23, 2009

Thanks for handling our order so quickly.
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