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1800CONTACTS.com Report Card & Customer Reviews

Ratings Report Card

1800CONTACTS.com

Rated by
10,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - - 86%
Neutral - - -
Negative - 100% 14%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 2  Customer Support
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by Harley, May 16, 2012

They have a price match guarantee. I found the product at a lower price. I was charged the full price and then promised a refund. I have contacted them twice about my refund and I am still waiting.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Mar 23, 2012

i wish they gave the option to add colors to your order
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kez, Mar 20, 2012

Great, no hassle way to buy contacts!
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Mar 14, 2012

The only thing that I was disappointed about is that I am accustom to getting free shipping from you all and becasue I could not afford to buy to boxes this time, I had to pay the shipping. Maybe shipping should be free if a person has been...
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by No-eyes, Mar 11, 2012

It takes over a day to confirm a prescription with the Optometrist, and that is way too long.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by katie, Feb 26, 2012

Thank you

 
 
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