shoes.com Report Card & Customer Reviews

Ratings Report Card

shoes.com

Rated by
175,000 customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 80%
Neutral - - 13%
Negative - - 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Vee, Jun 22, 2019

Very easy..I ordered and a few days later I wearing my new awesome shoes!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by myrrth, Jun 22, 2019

Great site to purchase shoes if they have your size and color preference in stock. I often miss out because my size is not available - or they only have one color available and it isn't the color I want. But - when they do have the size and color...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by scrabb, Jun 22, 2019

Needed a comfortable everyday sandal with elastic at instep. These sandals are perfect.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Roadglide, Jun 22, 2019

Shoes were as advertised. Arrived as scheduled. No need to return or contact customer support.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jun 22, 2019

Shoes.com always has the best shoe selections and at a reasonable price.
Overall Rating: 8  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jun 22, 2019

I love the Shoe.com website, however, I was very disappointed that my order did not allow me to use the 30% discount that I had been emailed about.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jun 22, 2019

Easy to order, shoes run true to size. Shoes got here fast
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jun 22, 2019

I had ordered a pair of shoes which did not fit correctly. I called to get a return n label and exchange the misfitted shoes for another pair.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Sandy, Jun 22, 2019

I've always loved Clark's shoes. This pair did not disappoint. Great service every time I've ordered from Shoes.com. It's my go to place for shoes.

 
 
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