Shoes.com Report Card & Customer Reviews

Ratings Report Card

Shoes.com

Rated by
175,000 customers

  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: nullWould Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: nullCustomer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 82%
Neutral - - 13%
Negative - - 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Betsy, Oct 18, 2020

Love getting my shoes from you guys. Always get here fast and in great shape
Overall Rating: 3  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by dm10003, Oct 18, 2020

Shoes.com dos not care that the size runs two sizes too small. I am a senior with neuropathy, limited income, and had to pay restocking fee because they had no equivelent affordable item to exchange for.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Smokedogaz, Oct 18, 2020

I ordered two pair of shoes both orders were delivered on time and fit perfect.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Dr Nook, Oct 18, 2020

They had the shoe I wanted and at the price I was expecting, the order process was easy and the delivery was ontime.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Trixie, Oct 18, 2020

The website is very easy to use. My shoes came when they said they would and they were all perfect. I will definitely be using shoes.com again. I love I don’t have to go anywhere but my computer. Thank you for a great first time experience!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by MF, Oct 18, 2020

Excellent selection and fast delivery! I really appreciate the military discount.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Happyfeet, Oct 18, 2020

Good selections; easy shopping. Thank you
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by hermy, Oct 18, 2020

A couple of pairs that I was looking at didn't come in large enough sizes so I had to find some others.

 
 
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