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Shoebuy.com Report Card & Customer Reviews

Ratings Report Card

Shoebuy.com

Rated by
125,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 94% 94%
Neutral 2% 2% 2%
Negative 4% 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Carole Ann, Nov 26, 2009

They were very pleasant to deal with. I am now waiting to hear that the shoes that I returned are credited back to my Visa Card.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 26, 2009

This is a gift for my husband. We will have to see how it fits- and if he likes the style. It is a little more pointy than I thought it would be- so I may be returning it. I was definitely pleased by your wide selection of styles- and quick shipment.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by KIM, Nov 26, 2009

EXCELLENT SELECTION OF SHOES, ESPECIALLY IN THE CLOGS-I HAD NOT SEEN SUCH. IT'S REALLY THE ONLY DAILY CASUAL-BUSINESS SHOE I CAN WEAR. I ESPECIALLY LIKE SWEDISH MADE CLOGS.
Overall Rating: 10  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by hdrdking2005, Nov 26, 2009

shoe buy I had a good experience but the quality and comfort of the shoe was under my expectations
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by merrell freak, Nov 26, 2009

i had never heard of this site til i saw it on paypal. when i got to the site, i was amazed and thrilled at the selection, and how diverse the shoes were. this is my new shoe store.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Blondee, Nov 26, 2009

I was needing a size 9 in the shoe I ordered,they seema little long,not sure if I need to exchange.
Overall Rating: 10  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lolits, Nov 26, 2009

I am too busy, this is taking up my time! Be it known that if I did not like your work, I would have not ordered from you.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by MILBERGMKT, Nov 26, 2009

DID NOT KNOW MY PURCHASE WAS NOT INCLUDED IN THE 25% OFF TILL THE END OF LOOKING 1/2 FOR THE PRODUCT I WANTED
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by witch, Nov 26, 2009

I love my shoes and since I have a narrow foot will be using online shoe shopping again.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Carolena, Nov 25, 2009

Took abit longer to receive shoes but there was Veteran's day in there also. The shoes are abit tight but since you can't hardly wear them to be able to send back I'm going to keep them.
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