shoes.com Report Card & Customer Reviews

Ratings Report Card

shoes.com

Rated by
175,000 customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 80%
Neutral - - 14%
Negative - - 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by JP, Oct 19, 2019

Love the booties.
Overall Rating: 8  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by neece, Oct 19, 2019

phone line cuts in and out but did get a support person without a long wait. One person kept referring me to Clarks and then they wanted me to order through them at same price but without restocking fee so I made that choice.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by bowler, Oct 19, 2019

I use shoe.com because they have my size. I will continue to buy from you when I need to.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Mose, Oct 19, 2019

Grateful for Shoes.com I have an extremely hard time finding shoes to fit in any exclusive shoe store. The pair I picked fit and were comfortable all through my work day!
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by kerbear66, Oct 19, 2019

The fit was fine, comfort is okay, but the leather looks somewhat plastic like.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Luther, Oct 19, 2019

Initial inability to navigate final phase of purchase due to a new process involving Visa: phone support knew very little to nothing about the purchasing issue, unable to give customer assistance support card number as there is no assurances of...
Overall Rating: 2  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Jacy in Hawaii, Oct 19, 2019

I ordered Navy colored sandals but instead got the Grey color. Box was look look labeled as Navy. Reordered the same item and still waiting for it to arrive and hope the color will be correct this time. This had been my first order and now I...
Overall Rating: 2  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by CJ, Oct 19, 2019

I ordered a pair of blue Dansko nursing shoes like the ones I always wear. They arrived on time and we’re beautiful , but they were extremely tight across the top. I contacted customer support via chat and asked them how I could send the shoes back....
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Still Preppy, Oct 19, 2019

Shoes.com has a very large inventory of shoes and puts so you are sure to find just what you are looking for.

 
 
SHOP FOR