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Shoebuy.com Report Card & Customer Reviews

Ratings Report Card

Shoebuy.com

Rated by
125,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 94% 94%
Neutral 2% 2% 2%
Negative 2% 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Tosher, Nov 20, 2009

Excellent Service- I've ordered before and knew they were on the ball!! Thanks again, Cathy
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 20, 2009

Was very satisfied with the service and the quality of the product I purchassed. Will purchase with Shoe Buy again.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Mr Wags, Nov 20, 2009

This is not my first purchase from Shoeby.com I am extremly satisfied and will be back
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Al, Nov 19, 2009

Shoes fit well! Most comfortable shoes I have ever worn :-D Great price, especially with the member discount and coupon code!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 19, 2009

great online shoe store! Easy to navigate site and order. Super fast shipping.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Shoepro, Nov 19, 2009

I am customer of Shoebuy for years and have never been disappointed; I recommend Shoebuy highly.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by bigfoot, Nov 19, 2009

Thankfully you carry some size 17 shoes I would just like to see more variety, any chance you might get more styles in this size.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by LOUISE, Nov 18, 2009

PRODUCT WAS SOMEWHAT DISSAPOINTING. STRAP ON ONE SHOE KEEPS COMING APART SERVICE OF DELIVERY WAS GREAT
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kathleen, Nov 18, 2009

I have been extremely satisfied doing business with Shoebuy. My shoe size varies due to foot problems, and I have ordered and returned many pairs of shoes. I have also been thrilled to find stylish, fun shoes that are comfortable.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by anna, Nov 18, 2009

I was extremely satisfied with the service from Shoebuy.com. It turned out though that I needed to order a larger size so I returned the shoes for an exchange to a larger size which was not available which left me a bit disappointed.
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