eBay Report Card & Customer Reviews

Ratings Report Card

eBay

Rated by
customers

  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 7.4Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 88%
Neutral - - 6%
Negative - - 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Oct 12, 2009

I dont think e-bay supports the sellers as much as they should. Its the sellers that keep them alive . look at the rules for the sellers and ajust them to protect them from bad buyers!!!!! This is why I dont sell much anymore NO SELLER SUPPORT
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

9 out of times I am extremely happy with my purchases at ebay and the other 1 time I am satisfied enough that I continue to shop there so it is an overall good experiance.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Oct 12, 2009

The nature of this vast marketplace makes it a less well organized than some other sites, but given this diversity of sellers, it approaches miracle status. Expending a little effort searching, will yield good results, at very good prices.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Oct 12, 2009

It is a good site for bits and pieces
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Oct 12, 2009

E BAY I USE QUITE FREQUENTLY AND I HAVE NEVER HAD A BAD EXPERIENCE IN PRODUCT OR DELIVERY SO THEY ARE STILL ONE OF THE BEST SHOPPING WEBSITES AVAILABLE
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

I just love E-Bay.it has every thing.As long as my money lasts I will continue buying on E-Bay.Very proficient.Excellent Customer services. Thank you E-BAY.
Overall Rating: null  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Oct 12, 2009

ebay needs to standardize shipping terminology used by sellers , eg there is no such thing as "standard shipping" at USPS (I say as retired USPS postmaster)--causes great confusion and overcharging most of the time
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 12, 2009

This is a bit harder to comment since there are so many sellers on ebay. I have had positive experiences 99% of the time in the 12 years I've been shopping at this auction site.

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