thredUP Report Card & Customer Reviews

Ratings Report Card

thredUP

Rated by
customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 76%
Neutral - - 20%
Negative - - 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Angela, Aug 17, 2019

It was great to find the t shirts I like that the brand (j crew) stopped selling. I also got a raincoat for my daughter, the sizing was off, but we'll keep it and hope she grows into it. I also got a pair of jeans, I will need to get them altered,...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Cindi, Aug 17, 2019

Easy website, fun to shop, items as expected
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Sami R, Aug 17, 2019

I hate traditional shopping and wouldn't have "new" clothes if it weren't for ThredUp. I am very frugal and it's great to get almost-new clothes for an incredible price. In past, I have returned items and it was hassle free. The replacement clothes...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by TC, Aug 17, 2019

I am so excited about ThreadUp! It feels good to save money & buy second hand. I LOVE being able to filter by the amount of "wear & tear" on items. I want was not sure how accurate this ranking would be, but after my second order I trust ThreadUp to...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Gutich, Aug 17, 2019

All products were in perfect conditions, like new!! And size fit perfectly. I would definitely recommend thredup for buying second hand clothes
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Kitten, Aug 17, 2019

great selection to choose from, great pricing, items arrived quickly, nicely folded and packed - I have already recommended to friends and will continue to do so
Overall Rating: 8  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by yoga girl, Aug 17, 2019

The quality of the merchandise is first-rate, but Fedex shipping takes a lot longer than USPS.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Brie, Aug 17, 2019

It was great

 
 
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