thredUP Report Card & Customer Reviews

Ratings Report Card

thredUP

Rated by
customers

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 74%
Neutral - - 20%
Negative - - 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 17, 2019

this survey is way too long. ask one question, two max.
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Red, Oct 17, 2019

Have already recommended to family members and friends
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by SarahG, Oct 17, 2019

I got amazing products for a fraction of the price! The items I got were in amazing condition.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Lina, Oct 17, 2019

I love thred up high end quality shopping at a bargain price❤
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 17, 2019

I saved over $100.00 on a brand new pair of boots, I have been wanting!! They were shipped quickly and packaged well. I love shopping on thred up. Great selections on new and used items. Better than Ebay!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by TracyS, Oct 17, 2019

I think Thred Up has a very good variety of clothing for anyone to choose. The prices are cheap on the items as well. Always good deals on Thred up and they offer discounts and special rewards at times. Sign up and go visit them it will be well...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Aunt Bea, Oct 17, 2019

Great pair of jeans. Good fit.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Shoppinggirl, Oct 17, 2019

It's a great story with a big variety of styles, sizes and prices. My new favorite online store. And the packing is lovely.
Overall Rating: 3  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Shayne, Oct 17, 2019

Sweater was to small but in good condition. Black top was stretched out and to big, sweatshirt was just ok. I gave the sweater and top to Good will as there was no return information with the package.
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Jrenee, Oct 17, 2019

ThreadUp has a great selection of good brands especially denim and baby clothes. I think they are my new go to for denim shopping! However the expensive shipping makes it hard to justify just ordering a shirt that you find a good deal on. Also for...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Rowan, Oct 17, 2019

This experience with the company directly was fantastic. I had issues with FedEx. I wish they would use a different vendor for delivery.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Flower Girl, Oct 17, 2019

I had a great overall experience from shopping to receiving my order. I was well informed about the arrival of each package. Product arrived as described on line. Love what the company stands for as well as the customer experience.

 
 
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