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PetGuys Report Card & Customer Reviews

Ratings Report Card

PetGuys

Rated by
10,000 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 97%
Neutral - 3% 1%
Negative - 3% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by sue, May 23, 2012

my fur baby love the pet sling , i received it in a few day after ordering it on line. the price was great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bobbi1952, May 22, 2012

Although the NaturVet AnthrisSoothe-Gold Hip & Joint Liquid went up .70 from my 3/2012 order, I still think PetGuys have the best prices. Love how they bubble wrap & tape the above so nothing leaks :-).
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by linda, May 21, 2012

The Euro-Leash that I bought was just as I expected and the price was great. The shipping cost of 7.99 is a little high if you are only purchasing one or two products. It is a lot of shipping to pay 7.99 for a $8.29 leash.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 19, 2012

I have ordered several times from petguys and have been very satisfied with the products offered, customer service and timliness of delivery. I highly recommend petguys for your dog's chewies!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jacky0130, May 17, 2012

Good prices, good service, limited choices
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by paso8, May 14, 2012

Excellent products and service is great, received my items in the amount of time given to me on placing the order.No Worries with them.
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Berny, May 11, 2012

Petguys did not include a packing slip with my order making it difficult to contact them with my concerns and impossible to return items (no instructions on how to make a return). The items were not packaged to protect them form damage, therefore...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 9, 2012

Super happy. Hope it fits. :)
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 8, 2012

I really wanted to buy Heartgard also and you do not have it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Cindy, May 7, 2012

love, love, love pet guys! Recomend all the time.
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