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That Pet Place Report Card & Customer Reviews

Ratings Report Card

That Pet Place

Rated by
50,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 96% 94%
Neutral 2% 3% 3%
Negative 4% 1% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by nanzkidz14, Nov 24, 2009

Love the white sand looks so beautiful in my aquarium.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Debby, Nov 24, 2009

The customer service staff was very friendly and helped me with the on-line order problem that I was having.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 24, 2009

Very nice, very good choices, easy web navigation.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 23, 2009

I found the Wet/Dry filter system to be about 3 gallons short on Bio Balls
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by C.J., Nov 23, 2009

the order was here before i had expected it. their shipping system is superb.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by acidtest, Nov 19, 2009

The best price.Fast shipping.What else can I say.Almost too good!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by screwloose, Nov 19, 2009

I was well pleased with my order. Came just when expected and the price was perfect. Thank you,
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by The killer TAZZ, Nov 19, 2009

Due to the fact I not only got what I wanted but also a mistake I made was resolved and I got a quick response and delivery was pretty fast. If I need any more pet supplies I will not only come to the Pet Place I will recommend it to my pet lovers.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 5  On time delivery
Customer Support: null  Customer Support
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by PokeyJo, Nov 18, 2009

Fedex didn't deliver my order on the day they said they would. I even called them and they said it was going to be delivered that day. Didn't get delivered till Monday instead of Friday like the said.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 17, 2009

Service is good and the products I need are available. I would appreciate a less expensive shipping option.
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