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Lucky Brand Report Card & Customer Reviews

Ratings Report Card

Lucky Brand

Rated by
25,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 86% 90%
Neutral 6% 4% 3%
Negative 12% 10% 7%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by bleufishh, Dec 4, 2009

I may return Peace T, which Lucky sells for $39. It's $29 at Macy's, on sale for $24. Black Friday, it was $14.50. I feel ripped off, I paid $29 w/a "sale." If Macy's has another sale, I can buy BOTH colors for less than what I paid for 1.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Dec 4, 2009

Christmas gift....could not get an answer if those can be return in case it does not fit....and how shall we proceed ..in case ....
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by cmayfield, Dec 4, 2009

SO SO happy that Lucky deliver to Australia!!! Good product and so so fast!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by NH Girl, Dec 4, 2009

I absolutely LOVE Lucky Brand Jeans and clothing. I am returning these jeans because I dont like the striping in denim on sides of pants. A little too tight for my liking. I own about 12 pairs of Lucky jeans.Love each and every pair!
Overall Rating: 5  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by bud, Dec 4, 2009

Prices are high for t-shirts, sale pricing are not much better. But design and quality is always good. this order took a long time for delivery but there was a holiday.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Tish, Dec 4, 2009

Hardly no selection of the style I wanted. My pants came in and are shaped strange. The waist is huge compared to the rest of the jeans.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Diamond Al, Dec 3, 2009

Would love to see some kind of an email alert as to when a particular jean is in stock or being discontinued.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by shobs, Dec 2, 2009

last year's black friday, it was buy one get one with the pants. now it's buy one get one 50% off. what a ripoff!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Dec 2, 2009

I've been a loyal customer for several years now and my only complaint is the availability of sizes.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cookie, Dec 2, 2009

i buy lots of lucky brand and love it. however, these shoes are a huge disaapointment. "dime store" chinese sandals should cost no more than $20 TOPS and this is exactly what these are. i'd expected better materials to be used.
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