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Musician's Friend Report Card & Customer Reviews

Ratings Report Card

Musician's Friend

Rated by
600,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 92% 95%
Neutral 2% 2% 2%
Negative 5% 6% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Mitch, May 23, 2012

Musicians Friend has ALLWAYS been an awesome resorce for any musicians needs...from beginner to professional. I will remain a regular customer no doubt about it !
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 23, 2012

Great service and product selection.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by NAvyKiD, May 23, 2012

I am pleased with the service I received, in as little time as I placed my order I was opening the packing, Amazing. I rate this company a 10 because it really knows how to treat the artists, and as an independent artist it is important to have...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bama guy, May 23, 2012

It is always a good experience when I order from Musician's Friend.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by P. Da. Playa, May 23, 2012

Keep serving up the best products at the best prices and you'll have a Friend forever and a day! Thanks Again.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, May 22, 2012

One purchase order is on backorder, from Paul Reed SmithWould like to be informed of status and approximate time of product availability
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by CantankerousD, May 22, 2012

As Always, MF delivered exactly what I needed at an awesome price! I plan to be a lifelong customer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Smitty, May 22, 2012

great business low prices!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bryan, May 22, 2012

musician's friend always delivers quickly, and their customer service is great.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Sue, May 22, 2012

I thought that the music stand came with a carrying bag, but it didn't come with one. My granddaughter loved the stand.
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