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LuggagePoint.com Report Card & Customer Reviews

Ratings Report Card

LuggagePoint.com

Rated by
1,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 7.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 87%
Neutral - - -
Negative - - 13%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 4  Customer Support
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by Nick the gig!, Nov 15, 2009

Everything went alright with the on-line ordering & delivery. Wanted to purchase couple of the same - called the customer service for the next delivery of shipment. Not only the lady was unhelpful but quite rude and made me quite surprised &...
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 7  Customer Support
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by dobee, Oct 19, 2009

never received item...called customer service...item was on hold and no reason was found...issue resolved quickly and item received.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Miri, Oct 16, 2009

I like the bag but wish there was an outer compartment for things like my metrocards and work ID.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Oct 8, 2009

I had to call luggagepoint.com to find out the status of the item that I purchased. They stated that there was a problem with PayPal not paying/releasing the funds. PayPal has sent email confirmation of payment.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by PeeBodee, Sep 22, 2009

Love my umbrella. It arrived in a timely matter. I was lucky enough to use it the following week. Funny I wished for rain and I got it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by tung, Sep 15, 2009

the price is very good for the item that I bought.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Janet, Sep 2, 2009

the book bag was a lot smaller than I thought it was going to be

 
 
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