Home > Ice.com

Ice.com Report Card & Customer Reviews

Ratings Report Card

Ice.com

Rated by
75,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 81% 87% 90%
Neutral - 5% 4%
Negative 19% 8% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
Read full review

by Johan, Feb 8, 2012

Great product!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by BUTCH, Feb 6, 2012

none
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Darty, Feb 6, 2012

This ring was a gift to my daughter for her 35th birthday. She was extremely surprsed and absouletly loved her righ. My only drawback was that she wears a size 4-1/2 and it was not available that small. The ring is so beautiful!
Overall Rating: 3  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
Read full review

by topazzit, Feb 4, 2012

The ring's two side stones are unevenly set and are noticeably different sizes even though they are supposed to be the sme.

Ice.com has posted a response to this review.  Read full review

Overall Rating: null  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Feb 4, 2012

The item I purchased is a gift for my wife. I haven't seen it yet. That is the reason for the "n/a's"
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Winifredweasel, Feb 3, 2012

I bought one bracelet & two pair of earrings. I had planned on putting aside one pair of earrings for my sister's birthday in August. They were so beautiful & well made I mailed them to her yesterday! I just couldn't wait for her to enjoy them as...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Jackie, Feb 3, 2012

Loved it!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, Jan 31, 2012

I have ordered from Ice.com on several occasions and each time I am very impressed with my order, and the different selections available.Thank ou
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
Read full review

by Tobyfan, Jan 30, 2012

I was a little disappointed in the color of the stones. They were a little foggy and not a clear stone. I thought about returning them, but it would be more of a hassle, than just keeping them. The shipping was ok, but I guess you get what you...

Ice.com has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Alex, Jan 29, 2012

They had exactly the product i was looking for. I was informed of the delivery date, and it was delivered on that date. The packaging is as lovely as the jewelry i ordered. I was so impressed, i can't imagine anyone who would not be. Just gorgeous....
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for