Home > Ice.com

Ice.com Report Card & Customer Reviews

Ratings Report Card

Ice.com

Rated by
75,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.9Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 82% 86%
Neutral - 2% 5%
Negative 8% 16% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, May 22, 2012

The pendant was beautiful, but smaller than I anticipated. I would have likes a little longer chain.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
Read full review

by Chris, May 20, 2012

The earnings were much larger than I expected. The stones are simply beautiful and they are notice! Would love to see the necklace and bracelet that matches these earnings/
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, May 20, 2012

The item I purchased was a birthday gift originally but I couldnt resist to see my wives face of the beautiful diamond. i was very impressed with how fast i recieved it and I will definitely purchase from them again
Overall Rating: 4  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
Read full review

by DI, May 20, 2012

I PURCHASED THE ITEM ON MAY 10TH... NOT UNTIL MAY 16 WAS I AWARE THAT MY WHEN I ORDERED THE ITEM IT HAS THE SIZE I NEEDED, SO I CHOSE SIZE 8. ORDER WAS CANCELED DUE TO THE PEOPLE THAT SIZE THE RING LOST OR CANCELED THE ORDER BECAUSE I CALLED TO MAKE...

Ice.com has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by RobinH, May 20, 2012

This was the first time that I had visited the website and was very satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by sandy, May 20, 2012

all is well. like my stuff.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
Read full review

by Online Shopper, May 20, 2012

Items online should be described in more detail.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Nick, May 20, 2012

Have used them many times.. Great products and staff!! Will definately use them again.. Thanks..
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Chiefmac, May 19, 2012

Nice procduct, except expected chain to be longer
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by marcos, May 19, 2012

I had a double charge on my account which of course was unexpected. I called and the rep handled the whole issue immediately within an hour or so of me calling. I had my money back and I couldn't have been more happy with the service and also the...
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for