petfood.com Report Card & Customer Reviews

Ratings Report Card

petfood.com

Rated by
100 customers

  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 86% 93% 94%
Neutral - - -
Negative 14% 7% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 19, 2012

very goog prices on sale items and shipping
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Kamakazikid62, May 14, 2012

As usual everything has been perfect from the Account sign in to the delivery of the order.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by locoblu, May 11, 2012

Products recieved are very fresh.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Woody the dog, May 10, 2012

I can't exactly report on satisfaction as the food came today, and I'm waiting for my dog Woody's review! I'm hoping this is his new chosen kibble.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Vera, May 2, 2012

As Blue Buffalo comes to more stores I will likely get it local. but for now, you're it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by catdiane, Apr 17, 2012

I AM VERY SATIFIED, I WILL CONTINUE PURCHASING ITEMMS FROM PETFOOD FROM NOW ON.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Christine, Mar 19, 2012

My order always arrives on time and exactly as I expected, and the coupons make it affordable to order. Thank you!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 12, 2012

Prices are reasonable. Shipping costs are better than reasonable. Orders arrive on time & in good shape. Have purchased from Petfood.com several times & will continue to shop there.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jules, Mar 11, 2012

I accidentally found out that the grain-free Zupreem ferret diet eliminated my ferrets' dry and itchy skin when I bought some on clearance at Petsmart (it had a close expiration date). Not wanting to spend $22.99 on a 4 lb. bag every couple months,...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Feb 27, 2012

I had a very good experience & plan on using this site again.

 
 
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