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Online Car Stereo Report Card & Customer Reviews

Ratings Report Card

Online Car Stereo

Rated by
10,000 customers
  • Overall Rating: 7.2Overall Rating
  • Would Shop Here Again: 7.6Would Shop Here Again
  • On Time Delivery: 7.3On Time Delivery
  • Customer Support: 5.7Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 67% 72%
Neutral - - -
Negative 100% 33% 28%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: null  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, May 21, 2012

The item I ordered seems to not be available. No solutions were offered other than wait and see........ So, I really don't know what to say at this point.
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by JAX, May 18, 2012

I received my backup camera PLCM34WIR(order no. 5C6F103D5F88) on time. Upon inspection I noticed that about 1/3 on the camera lens had either moisture inside or was scratched. It is now being returned by UPS for a new one. I hope that the new one...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 16, 2012

The car sterio would not fit in my pickup so I have a spare one for a future project.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 4  Customer Support
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by Whisky, May 15, 2012

My purchase showed product was in stock but after 3 days product still wasnt shipped so I canceled my order.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 2  Customer Support
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by Jj, May 13, 2012

Ordered 3items, none in stock. Several days later, received email stating some or part of my order was not in stock, I called and was put on hold. Wait time was excessive, over 15 minutes. The order taker told me they would email with other...
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 3  Customer Support
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by Arek, May 9, 2012

It is very hard to contact you because of your answering system .I call on may 9 at 8:40 am .I'm still wating to be call back regarding my order.so I will see how good and how fast you will respond to my phone call .You can call my at 416 948 8548...
Overall Rating: 2  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 4  Customer Support
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by Garyde, May 9, 2012

I am having problems returning. I knew the order had not been filled yet so I called and left a message in general messaging to please cancel the items then followed up on Monday and found you filled the order and already shipped it that day without...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Ray, Apr 29, 2012

This was without a doubt the worst online purchase I have ever tried to make. Your supervisors would not return my calls. The order got screwed up before it got out the door. Your customer service was the worst ever. I don't know how you manage to...
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Apr 26, 2012

thought it took a little longer than usual to get product
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Jim, Apr 23, 2012

When someone pays for overnight delivery and you accept the money, it becomes your duty to notify the customer when you back order that item. This requires thinking about the customer instead of your commission.
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