BobWards.com Report Card & Customer Reviews

Ratings Report Card

BobWards.com

Rated by
10,000 customers

  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 100% 98%
Neutral - - -
Negative - - 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 22, 2012

very quick
Overall Rating: 10  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bob, May 21, 2012

Nice easy Transaction. Product was delivered quickly although I had no idea when to expect it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 4, 2012

my skills with web shopping are limited and the staff at BW walked me thru the process when I ran into problems. very nice, very patient.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Apr 6, 2012

Item shipped seemed to be mislabeled as to the size. Leg inseam was not as the size chart states. This was the first dealings with Bob Wards and overall everything went well but the size of the item.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by jxfish2, Apr 5, 2012

I wanted to order 4 of the Z-Lite sleeping pads, but you only had 2 in stock. Your staff said they would check with their retail stores to see if any of them had 2 more in stock.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Gin Gin, Mar 19, 2012

So happy that I found BobWards. I searched everywhere for this special ski jacket and I was pleasantly surprised when BobWards said they had one in stock. I will definitely shop here again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by RudeHunter, Mar 19, 2012

Great Pricing and products
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 15, 2012

Love you guysI will spread the good word to all my friends
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 15, 2012

I am very pleased with the jacket I purchased from BobWard.com. It'a a whirlibird jacket manufactured by Columbia. No wedsite (except Columbia.com) had the jacket in stock. I wasn't willing to pay Columbia's price - almost twice as much plus...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 5, 2012

You have great deals! Look forward to shopping some more!
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