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BobWards.com Report Card & Customer Reviews

Ratings Report Card

BobWards.com

Rated by
10,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 90% 89%
Neutral - 4% 4%
Negative 6% 6% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by moonstarsc, Nov 24, 2009

my item can on time was what i was expecting!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 23, 2009

Very quick shipping!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Boscher, Nov 20, 2009

Great jacket, prompt service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by alarmguy1, Nov 18, 2009

Great service and more important great prices.
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 17, 2009

It would be nice if you provided a return label.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by chuckski, Nov 16, 2009

My order was delivered on time and well packaged. The product is everything I expected.
Overall Rating: 1  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by joey b, Nov 16, 2009

Sent wrong item. Now you dont have item we wanted. Very disappointed
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by Nickname, Nov 16, 2009

Although the staff was not the best help regarding the issue, the manager was extremely pleasant, helpful, and willing to help. It was a big pleasure to talk to him. I was very happy that it was him who picked up the phone that day. Tatiana
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by SHIRL, Nov 11, 2009

I ORDERED A JACKET FOR MY 16 YR. OLD G-SON WHO NEVER LIKES ANYTHING. HE REALLY LIKED IT & THE SIZE WAS ACCURATE.IT WAS SHIPPED & DELIVERED WITH NO PROBLEM. FAST!!! THE PRICE WAS GREAT & HE TELLS ME THE QUALITY IS TOO.THE TRANACTION WASFAST & EASY.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by loviee, Nov 11, 2009

I am so impressed with the customer support agent I spoke with. My order was supposed to ship out the same day but it didn't. The agent changed my shipping to 2 day shipping and I got it in 1 day.
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