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The Kitchen Collection Report Card & Customer Reviews

Ratings Report Card

The Kitchen Collection

Rated by
10,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 90%
Neutral - - 2%
Negative - - 8%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Gadgets, Dec 4, 2009

Great selection and service from the Kitchen Collection. We really use the Fizz Keeper (items we purchased) on a daily basis and it works great. Thanks, Kitchen Collection!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Deb, Dec 3, 2009

Very pleased with purchase of hard to find item!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lucy, Nov 11, 2009

A good value & products received in a very timely manner. The S&H charges were a bit high, but maybe they are in line with on-line services elsewhere. Otherwise, it was a very favorable shopping experience. Thanks.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by meistermom, Nov 11, 2009

Excellent, will definitely order from the The Kitchen Collection again.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by Kathy, Nov 2, 2009

The original purchase was cancelled by the company, due to an error on my part with my billing address. We reordered via telephone. We were a bit surprised that no one contacted us before the cancellation, and that would have saved a step.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by lindaj, Oct 28, 2009

have been looking for the top I needed for my crock pot, for it seems like forever, and your company came through for me. Thanks!!!!!
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 23, 2009

I purchased a pasta maker and used it one time. The second time I used it, it would not turn and when we checked it, the gears were out of line. I didn't feel it was worth the shipping to send it back. I got one last year and it did the same...
Overall Rating: 5  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Sep 27, 2009

jar opener instructions inadequate
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by wb4dzj, Sep 25, 2009

well as far as I am concerned they shipped to me damaged stuff. Both pots were scratched and one had a chip out of it. They did offer my money back.But,we are dealing with w/pots @7 bucks each.shipping is 16 bucks.only can recovercost of...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Quagmire, Sep 17, 2009

Items were exactly what I was looking for, couldn't find them anywhere else.
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