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PacSun Report Card & Customer Reviews

Ratings Report Card

PacSun

Rated by
2,500 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 88% 87%
Neutral - 1% 3%
Negative 20% 11% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, May 23, 2012

They had a problem with my order and they found no way to help me with repurchasing ):
Overall Rating: 9  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

Very fast shipping and tracking is made easy.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pat, May 21, 2012

Large selection, various sizes, great sales. I wish shipping was free on all purchases, but I'll settle for spending $75.00 to get it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 21, 2012

I purchase from PAC sun online and in store and have always been satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by E, May 20, 2012

Thank you for providing length in size 34.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 6  Customer Support
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by Kaya, May 20, 2012

My items have still not arrived.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by CHUCK, May 19, 2012

Pacsun sent me a confirmation of the purchase and shortly thereafter a rejection of the order. We are in the 21st century. Credit card transactions are how business is done. It is inconceivable to me that a serious business like Pacsun would refuse...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 2  Customer Support
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by mapel, May 19, 2012

I was very upset when you cancelled my order!If you don't receive non US credit cards, then you should block the option to enter a non US credit card!I was really axited to get my items, and then it got cancelled.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by patti, May 19, 2012

nice selection
Overall Rating: 1  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, May 18, 2012

My item I rec'd was makred XL ON THE TAG ATTCHED but the size in the size the tag actually on the product by the maker is a XS.... plannig on wheringthis weeking that is not happening... completeing furstrated this is the second time you hve messed...
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