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Blue Nile Report Card & Customer Reviews

Ratings Report Card

Blue Nile

Rated by
100,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 96% 96%
Neutral 2% 1% 2%
Negative 3% 3% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 22, 2012

My wife is not a big fan of pearls but she loves the peal and topaz earrings and necklace. Blue Nile is a great jeweler.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Dustin B., May 22, 2012

Wonderful shipping experience. Will definitely be back.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by snackles, May 22, 2012

The quality of the ring was outstanding as was every aspect of the transaction.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 21, 2012

I asked about the color of pink on the pearls. I was told they were a normal, traditional pink, but it ended up being a more sandy/tan pink. In fact, when my wife first saw the gift she thought it was gray instead. Nevertheless, she loved it...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Brian, May 21, 2012

Excellent over all experience this time and every other time I have purchased form Blue Nile. Would recommend to anyone desiring quality jewelry and service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 21, 2012

Necklace was not my style. Received as a gift from my husband. We ordered something else.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jill, May 21, 2012

We were thrilled to learn about Blue Nile. The engagement ring and wedding ban are stunning and we feel that we got the best price in the market. Thanks!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by suebeth, May 20, 2012

Awesome site and quality products!
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Jlrobert, May 20, 2012

Blue Nile sent me an e-mail saying if I ordered today they would guarantee delivery by Mother's Day. Well I ordered and it did not come. So I checked and found that they had changed the delivery date to Monday. I would have cancelled except they...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ChrisM, May 20, 2012

Birthday present for my wife. She loved the ring. The pearls were a little bigger than I thought they would be based on the online pictures, but she says it feels fine on her small hands.
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