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Chadwicks Report Card & Customer Reviews

Ratings Report Card

Chadwicks

Rated by
300,000 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.3Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 78% 80% 81%
Neutral 11% 9% 8%
Negative 12% 11% 11%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by chloe, Nov 25, 2009

I have only had very satisfactory experiences. Thank you for providing high quality products at reasonable prices.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by KeKe, Nov 25, 2009

From beginning to end a positive experience in everyway.
Overall Rating: 3  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 2  On time delivery
Customer Support: null  Customer Support
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by funnyann, Nov 25, 2009

light colored trim disappointing. too dark for lovely contrast and cheap fabric used in trim. quality of dark part of sweater is nice.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by susane, Nov 25, 2009

quality merchandise
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sheshe, Nov 25, 2009

At my age I have mostly everything I need BUT when I want something I look at Chadwicks first. Also use Chadwicks for special gifts.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jennie Claire, Nov 25, 2009

The dress is lovely. Fits me like a glove!
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by ladywithclass, Nov 25, 2009

As a single Mom, I tend to wear my clothes for years. Chadwicks offers high quality clothing at very reasonble prices! This is the only opportunity that I get to purchase new, nice, high quality clothing at great pricing too! Thanks!
Overall Rating: 5  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 24, 2009

the quality of the clothes were not what I was expecting.
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Nov 24, 2009

the blazer I purchased was much, much too small. sizing was very inaccurate. Also images on their web-site was much too small.
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 5  Customer Support
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by Raleigh customer, Nov 24, 2009

I was extremely upset that I was not offered free shipping for the exchange shipping to me. They were going to charge $6.95 to ship it back (fine with me), but $12.95 for shipping exchange back to me. This is unbelievable.
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