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TigerDirect.com Report Card & Customer Reviews

Ratings Report Card

TigerDirect.com

Rated by
375,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 93% 94%
Neutral 5% 3% 3%
Negative 11% 5% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 23, 2012

Every aspect of contact was good. The merchandise is newly setup and I haven't fully checked it out for an opinion on satisfaction because I have some issues which may relate to a learning curve but the preliminary response is very good.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Craig, May 23, 2012

I was very pleased with the price of this product. Tiger Direct offerred free shipping and it arrived very quickly.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Chez Lee, May 23, 2012

Very pleased when shopping at Tiger Direct.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by RICK, May 23, 2012

ordered tv thats fine NEVER RECEIVED EXTENDED WARANTEE
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by ~PB1, May 22, 2012

Nice case, quick arrival.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mike, May 22, 2012

Great
Overall Rating: 9  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by nelsondoccu, May 22, 2012

HD5450 Vid Card & Blu-Ray Internal Drive Met Expectations, thank you! Unfortunately, the bundled software did not work when inserted in drives. I decided not to return the software because Tiger Direct wanted me to return the entire order to resolve...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 21, 2012

Nice jobJust want I ordered & no hassel
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 20, 2012

Have not recieved my order, it was ordered 2 day air 7 days ago.Customer service is a joke, if you can get them to answer the phone, had to get customer service through online chatSupervisors or managers won't return phone calls (even left them my...

TigerDirect.com has posted a response to this review.  Read full review

Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, May 20, 2012

I give up calling on the item not delivered issue again. last time it was crazy experience ... I did not get it the tracking said it was delivered ... This is second time with same issue... I donot want to go through same problems as last time...

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