Home > Overstock.com

Overstock.com Report Card & Customer Reviews

Ratings Report Card

Overstock.com

Rated by
600,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.7Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 92% 92%
Neutral 5% 3% 3%
Negative 3% 5% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
Read full review

by JMEranger, May 23, 2012

Easy to navigate and good pricing! Sheet set was delivered fast, but cat jungle gym took longer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Sid, May 23, 2012

It was a pleasant experience and we encountered no delays.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, May 22, 2012

I love overstock. I have ordered many times and have not been disappointed once. Well, once, years ago when the product was delivered by by a company other than UPS.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, May 22, 2012

I haven't opened one of the packages yet but will on May 31, which was why I was delaying my comments.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, May 22, 2012

earring quality left much to desire. snap broke on second usage.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, May 21, 2012

For the money, we have some very nice cabinets in our utility room. There were a few dimples in the "wood", but not worth hassling the return.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Donna, May 21, 2012

Placed my order, got it for the best price, information constantly shared with order being placed, shipped, expected delivery, delivery, and final feedback. What more could I have asked for? Thank you. You will receive my business in the future.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Sarita, May 21, 2012

I really enjoy shopping at Overstock, but I have to watch myself because the deals are so good I am tempted to overspend.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by English, May 21, 2012

These bedspreads are beautiful.They are better than expected!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by rogerdoger, May 20, 2012

vary nice
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for