Overstock.com Report Card & Customer Reviews

Ratings Report Card

Overstock.com

Rated by
675,000 customers

  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: nullWould Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: nullCustomer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 82%
Neutral - - 13%
Negative - - 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by HoneyBunz, Oct 17, 2020

Absolutely the Best quality and value for your money. On time delivery and great selection
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Amber, Oct 17, 2020

I was looking for a desk chair but not the typical desk chair. I did not want it to have wheels and I did not want the basic brown/black color. I found a medium pink and light wood chair without wheels that fit perfectly in my office. Happy with my...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Miss D., Oct 17, 2020

Good quality, affordable pricing
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Kiki, Oct 17, 2020

Quick easy shopping experience.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by BrendaB, Oct 17, 2020

I needed a rug that was not going to be expensive and that had a bit of a retro feel. I was very pleased with the price and the look of the rug. It was great value for the money.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Lee, Oct 17, 2020

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Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 17, 2020

great variety, quality products, quick shipping
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by flo20, Oct 17, 2020

the product was out if stock for a long time. When it showed up again I was able to make the order
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Investors, Oct 17, 2020

Excellent product....very satisfied
Overall Rating: 1  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Pat, Oct 17, 2020

I could never track my order and then one day it just showed up by a freight carrier. It was a leather recliner and not the quality I hoped plus the electric cord was missing. I’ve had it for 2 weeks and still no answer as to when they would...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Mommak, Oct 17, 2020

Everything I ordered was as expected and delivered on time
Overall Rating: 8  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Jordan, Oct 17, 2020

I purchased a TV stand for my living room and unfortunately the item I received was damaged and to make matters worst they sent me the wrong item color. I ordered one with a wood trim decor to go with my living room set and instead I received an all...
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Jim, Oct 17, 2020

When I assembled the chairs as it turned out the legs did not align with the holes rocker rails. I wasn't going to disassemble the work I did and repack everything so I had to enlarge the holes so I could fit the legs in the rails with my power...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by TiffG, Oct 17, 2020

Overstock is easy to contact and will make every effort to make your order right if there are any issues.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by lotte, Oct 17, 2020

Overstock has been very good with delivery and replacing damaged goods, I think they are great and will continue to order from them. I called to tell them my order arrived broken, they sent me a new one. However, the UPS did not pick up the broken...

 
 
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