Home > PetSmart

PetSmart Store Details

Ratings Report Card

PetSmart

Rated by
225,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

Customer Certified
Detailed Customer Ratings | Report Card & Customer Reviews | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 90% 91%
Neutral 3% 5% 4%
Negative 8% 6% 5%
*Ratings are for the past 90 days only.


Description


PETsMART.com is an online destination for pet supplies, pet products, and information on pet health and behavior. The site also features an online community where pet owners can swap thoughts and ideas. The site is fully searchable by product or animal type, and features a weekly photo competition.

Certifications & Awards



Contact Information


Physical Address:
19601 N 27th Avenue
Phoenix AZ 0
UNITED STATES
 Customer Service:
Tel: 1-888-839-9638
Fax:

Features & Services


Ordering Methods
Online
Toll Free: (888) 839-9638
Phone: (888) 839-9638
Fax: null

Special Features
Available 24 Hours a Day
Online Ordering Shopping Cart
Secure Ordering/Payment
Search on Site
One-Click
Guaranteed Security

Delivery Methods
Standard Next Day Air
First Class Air (2-3 days)
Standard Ground

Payment Methods
American Express
Discover
MasterCard
Visa
Other: PayPal, Gift Cards
 
 
Shop for