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CarParts.com Report Card & Customer Reviews

Ratings Report Card

CarParts.com

Rated by
10,000 customers
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 88% 88%
Neutral 7% 5% 5%
Negative - 7% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by towman77471, Nov 30, 2009

damaged sticker, torn in half
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jimbo, Nov 29, 2009

great deal and fast shipping awesome
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by professor, Nov 27, 2009

the delivery time was kind long and either fed-ex or usps should have delivered the package from the shipper. Everything looks fine but the package the item came in looked like it was tampered with.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Peder, Nov 26, 2009

Great Products fast delivery
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Lopep-dog, Nov 25, 2009

It was a little hard to comunicate over email , but once on the phone it was very quick and easy.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by Bill, Nov 25, 2009

It appears the product is not working correctly because the indoor and outdoor temperature readings are 5 degrees (F) apart when outdoor sensor and the indoor sensor are in the same room.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by ssn591, Nov 24, 2009

The item was listed by FED EX a delivery date of 11-16, they delivered the item to a post office over 200 miles away where I guess it sat for a week! I attempted to contact CARParts.com on line however the site just gave an "error on page" message.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by OILCAN, Nov 23, 2009

Good Job !!! I wish everything was as simple as shopping with Carparts.com I feel as if I have a new friend in the auto parts industry. I shall always check Autoparts.com before I make a final decision on any future auto parts purchases. Believe It !
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by paul, Nov 21, 2009

your prices were the best we could get for a naitonally known brand item
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by charlie, Nov 21, 2009

good to do business with
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