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Neiman Marcus Report Card & Customer Reviews

Ratings Report Card

Neiman Marcus

Rated by
10,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.4Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - 97% 93%
Neutral - 3% 4%
Negative - - 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by MafiaPrincess, May 13, 2012

I like Neimans...I had no idea they were still so reasonable with prices, and delivery charges.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Diver, May 12, 2012

Everything went as expected, perfectly.
Overall Rating: 7  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 5  Customer Support
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by Damien, May 10, 2012

It would be nice iof WE were not FORCED to buy junk from our Bookie.. Chine !
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by MARYFLORITA, May 10, 2012

I ordered Monogrammed towels as gifts for two different weddings....they were perfect and each couple was very pleased with the colors selected and the monogramming. MARY F GARRITY
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Apr 24, 2012

does not apply
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 24, 2012

There is a comprehensive selection of merchandise from which to choose. I like that they have at least some shoes available in a narraow width which are so hard to find.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 6  Customer Support
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by Online Shopper, Apr 24, 2012

Only item purchased here was a cosmetic item.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Karenjd56, Apr 24, 2012

purchased at Paramus store
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Mar 23, 2012

Purchase in Neiman Marcus, not online
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by brenda, Mar 22, 2012

Very helpful and curtious staff.
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