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SofasAndSectionals Report Card & Customer Reviews

Ratings Report Card

SofasAndSectionals

Rated by
customers
  • Overall Rating: 6.2Overall Rating
  • Would Shop Here Again: 5.9Would Shop Here Again
  • On Time Delivery: 6.8On Time Delivery
  • Customer Support: 5.3Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - - 56%
Neutral - - 11%
Negative - - 33%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Apr 9, 2012

I cancelled shipment and never rec'd it thankfully. So remove this from my records. perhaps I will order from you another time
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: null  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, Mar 21, 2012

I still do not have my chair. I contacted Customer Service on March 10 and encountered a very rude CSR, who hung up on me. He called me back a few minutes later and said he would try to reach someone and have them contact me. I received an e-mail on...
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Mar 6, 2012

I am pleased with the couch but I didn't think delivery would take that long. I ordered on Jan 17th and didn't get the sofa until Feb. 29th which I don't consider quick shipping like the advertisement. Order tracking is good. I would recommend...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 5, 2012

I found this purchase to be a completely satisfying experience. I found a cheaper price on another website and that price was matched for me. I will come here first next time I need to purchase furniture. It's good quality and the service is...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 1  Customer Support
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by Susan, Feb 26, 2012

We have had nothing but trouble and bad customer service from SofasandSectionals.com. We have been battling with them for six weeks about a sofa that we ordered. The sofa came, but it was the wrong style. We did not accept the delivery. The...

 
 
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