Chick's Discount Saddlery Report Card & Customer Reviews

Ratings Report Card

Chick's Discount Saddlery

Rated by
1,000 customers

  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 79%
Neutral - - 16%
Negative - - 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Oct 16, 2019

Ordered two dog blankets. One size small and one medium and received two medium. Too much of a pain to return so will make do
Overall Rating: 1  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Moxi, Oct 16, 2019

Worst shopping experience ever, hands down. Shipped super late, zero tracking information, and when I received my rain sheet, the hardware was corroded and there were stripes of mildew on it?! Absolutely unacceptable, I’ll never shop here again. Now...
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Elaine, Oct 16, 2019

Took a while, but got everything I ordered.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by britt, Oct 16, 2019

i liked the blankets
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Oct 16, 2019

They send exactly what I ordered, and it is just like it said was, good products and packaging
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by C, Oct 16, 2019

My purchase took over a week to be processed due to warehouse issues. I reached out via email and received a quick reply apologizing for inconvenience and that I would be moved to the front of the orders. I received my product 2 days later. Great...
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Cp, Oct 16, 2019

The price of this product was great! I just wish the time between processing my order and receiving it would have been a little faster. Seemed like processing took a long time.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Kennett, Oct 16, 2019

I was disappointed I had paid $12 for shipping and it said my product would arrive in 2-3 days ( very cute horse blanket I might add)... my product had not even left by day 4! I sent out an email and they responded saying they would push my purchase...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Julsie, Oct 16, 2019

Quality items at good prices, delivered on time and great customer service.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by CJ, Oct 16, 2019

Love this dog winter jacket! Fits my Bluetick perfectly
Overall Rating: 3  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Oct 16, 2019

First was over a wk before in stock items were shipped, I ordered turn out sheets, one was purple to match everything else I have, the color was way off, it was a terrible shade of light purple almost a light gray with a hint of purple! I hate it...
Overall Rating: 4  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Phil, Oct 16, 2019

I ordered 2 turn out blankets for my dogs. I followed the directions as to sizing them correctly. My dogs measured 29 inch from back of neck to base of tail. So I ordered a size 30. When I got the blankets they were about 4 inches to short. Very...
Overall Rating: 9  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Oct 16, 2019

I was very happy with everything except the time that it took to process the order. The product is great and the 3 day priority delivery were excellent. I just wish it didn’t take so long for the order to process.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Coyote, Oct 16, 2019

I am thoroughly satisfied with my overall experience with Chicks saddlery
Overall Rating: 5  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Aea, Oct 16, 2019

Most of my experience was good, however I had a backordered item that I have had to check on twice and still haven't received. Its been around a month since I placed my order and 2 weeks since they told me my item would be back in stock and I still...

 
 
SHOP FOR