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Diamond.com Report Card & Customer Reviews

Ratings Report Card

Diamond.com

Rated by
10,000 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 63% 80%
Neutral - 13% 10%
Negative - 25% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by annibee, Nov 19, 2009

My ring came in good time and was exactly right. Last year when a ring I purchased lost a stone I sent it back after the warranty had expired, they replaced the missing stone at a reasonable price and shipped it back to me within a few weeks!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by molly, Nov 18, 2009

I loved my purchase very much.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Jacinthe, Oct 13, 2009

The earrings I received are very beautiful. The colour of the kunzite stones is more intense than I expected. In addition, the earrings are well crafted. I will wear these very proudly.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Sep 16, 2009

Item sent was "used" and not at the standards expected. Returning item to get new item.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Sep 14, 2009

I entered N/A on some questions because I haven't opened the delivery yet because it's a present for my wife, and I want her to be the first ome to open it. ???
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 6  Customer Support
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by migjen1, Sep 14, 2009

I am somewhat concerned about the ring that I purchased though. The size isn't large enough, and it is currently at the jewelers getting appraised and is delicate for sizing. They're afraid stones might come out.
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Anita, Sep 9, 2009

I had to have somebody straighten out the earwires. I cannot think of anybody that wants earwires that are not straight. After getting the wires reasonably straight there was no problem. Nice looking.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by myartangel, Sep 3, 2009

beautifully packaged

 
 
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