Big Fitness Report Card & Customer Reviews

Ratings Report Card

Big Fitness

Rated by
5,000 customers

  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 67% 82% 86%
Neutral - - 7%
Negative 33% 18% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 7  Customer Support
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by bet big, Nov 3, 2009

Overcharge my account and still waiting to receive full order.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by harleyofma, Oct 31, 2009

EXCELLENT PRICE ON BENCH. I HAVE NOT INSPECTED IT AS I JUST RECIEVED IT TODAY.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by snowy, Oct 20, 2009

The instructions weren't all that clear. I also had to file down the arm for the front of the machine . . . the hole for the screw also put a burr into the arm. I filed it off . . . then it fit fine. The machine is excellent! Everyone loves it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by jackhenry33, Sep 26, 2009

great product
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Ginger, Sep 20, 2009

I didn't get a receipt for the three dvd's just the vhs, which came first. That was frustrating for me because I need to turn it in to ge reimbursed. I would love a receipt for all three. An email confirmation is not good enough for my employer.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bigpoppa, Sep 14, 2009

The clamps were just what we needed. They arrived quickly and were put to use right away.

 
 
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