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Tuxedos Online Report Card & Customer Reviews

Ratings Report Card

Tuxedos Online

Rated by
2,500 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 94% 91%
Neutral - - 2%
Negative 17% 6% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 22, 2012

I was left holding the bag for products I order and paid for but never recieved for my customer. I was reimbursed my money but day of wedding without merchandize I had commented to having for my client. Because I would not agree to paying shipping...
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by phred, May 17, 2012

good prpduct, delivered on time no hssle. very satified
Overall Rating: 7  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Apr 25, 2012

The vest seems to run larger than normal.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Apr 23, 2012

phone support was next to impossiblehad to pay for overnitght ship 2nd same day ship would not take
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Unhappy mother, Apr 23, 2012

I ordered my items and got a confirmation on line. It indicated that I would get an email for confirmation. That NEVER came. I tried to do the on line chat AND the phone and could make contact with neither. I tried tracking the order with the...
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Apr 20, 2012

Had no notice after order through my e-mail to let me know if the item was being shipped . It did , though, come on time and was what we expected.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 17, 2012

Tuxedosonline was great to work with. We needed our order for an event and when we didn't think it would get here in time their staff took the time to contact the manufacuter and have it sent directly to us. They went above and beyond and it was...
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Mar 27, 2012

I odered two items, and unknown to me they shipped one from California and the other from New York. The item from California came in a week earlier then the other and was the one I was given tracking information for. Not knowing the second was being...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Barbqlou, Mar 25, 2012

One can never tell what items will fit like until worn. In this case, the sizes were on the mark which meant the items were a bit large for wearing. Not a problem as now I know their items are the sizes they indicate!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Mar 20, 2012

i returned because i ordered wrong item
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