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Build.com Report Card & Customer Reviews

Ratings Report Card

Build.com

Rated by
1,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 98% 94%
Neutral - - 1%
Negative 9% 3% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dan the Man, May 15, 2012

Everything ordered was exactly as described. Arrived on time and in good shape.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by laura, May 14, 2012

I had free shipping but with credited return of item no free shipping $6.oo needed item had $11.00 shipping what's the deal??????????/

Build.com has posted a response to this review.  Read full review

Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by Mark, May 14, 2012

I bought a Build.com offer on Google Offers for 30.00 worth of merchandise for 15.00. I found a 30.00 saw and was happy thiking I would be getting a good deal. I found out at checkout that it cost 15.00 to ship the saw so there goes my good deal. I...

Build.com has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 8, 2012

Product arrived sooner than expected, great buying experience.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 5, 2012

great speedy delivery! great company!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by BMV, May 1, 2012

Competitive Prices, Quality Service, and Quality Products
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jesstina3, Apr 27, 2012

Becuase of the efficient service I contiunue to shop on line.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Linenqueen, Apr 25, 2012

Doesn't get any better.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Woody, Apr 18, 2012

I saved over $100.00 by ordering on line through Build.com as compared to a nation wide retail company.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cindyjoi, Apr 17, 2012

The prices are great and the delivery is super-fast. No complaints here!!
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