Adorama Report Card & Customer Reviews

Ratings Report Card

Adorama

Rated by
50,000 customers

  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 92% 96% 95%
Neutral 8% 2% 1%
Negative - 2% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Beachguyfla, Nov 20, 2009

Great service kept me informed via email my canon 7d arrived just just as promised I willdo biz with these guys again no hard sell no phone calls trying to sell unwanted items love it thanks
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by NicolasRubio, Nov 18, 2009

Both Helen Olster and Scott were GREAT!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by rinsect2000, Nov 16, 2009

I have used Adorama for several orders. All have been top shelf items delivered on time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Lester, Nov 14, 2009

Thre was no way to find out whether UPS required a signature for this order. I assumed that UPS would require signature because of total value, but driver they didn't! It woud be nice if Adorams tracking told customers whether UPS reqires signature.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by cuzz57, Nov 13, 2009

Adorama has always been very professional with me and their customer support is awesome!!!!!!!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by memo, Nov 9, 2009

Very professional.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by kseasyrider, Nov 9, 2009

Once again, Adorama came through with flying colors! I received my item in a timely manner and the item was just as I expected it to be.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 6  Customer Support
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by mikeshaf, Nov 8, 2009

I have received orders in the past from adorama in 1-2 days. This took nearly a week to get. Way to long to get a package from NJ to CT.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Chief6309, Nov 7, 2009

Adorama works great everything arrived one time in mint condition
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jim, Nov 7, 2009

Delivery exceeded my expectations
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