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Adorama Report Card & Customer Reviews

Ratings Report Card

Adorama

Rated by
75,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 95% 94%
Neutral 1% 2% 2%
Negative 4% 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by clydester, May 19, 2012

I can't tell you how much I appreciate the "no bs" approach Adorama takes to doing business. Your advertisements are clear about what you are selling, the shipping charges are reasonable and you deliver what you say, when you say, at the agreed...
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Russ James, May 19, 2012

I've had some horrible experiences with online companies this past month. Adorama was an exception to that, a breathe of fresh air. Received my package on time and at a cheap price.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by PhotosByTank, May 19, 2012

I really enjoyed how easy everything was.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 18, 2012

I've ordered for one ipad cover. Surprisingly enough the product I received is not the one shown in the web. Its really a bad practice.

Adorama has posted a response to this review.  Read full review

Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Chealsey, May 18, 2012

Everything went wonderfully, as usual. The only complaint (which is probably more UPS than Adorama) is that the exterior of my box was in pretty tough shape when I recieved it. It contained a very expensive lens inside. Everything seems to be okay,...
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 18, 2012

Horrible service!! I ordered Monarch ATB binoculars because that is what I wanted. They in turn sent me Monarch 5 binoculars, which is a completely different model!! They failed to tell me that is what they were sending. When I received the...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ralph, May 18, 2012

I have had good luck with Adorama in the past and expect to in the future.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by George, May 18, 2012

Product delivered as promise and as stated on web site
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 18, 2012

Very helpful in allowing me to make an unforeseen last minute change in shipping.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 17, 2012

was a very good place to find what I was looking for. The prices were also very good
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