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Adorama Report Card & Customer Reviews

Ratings Report Card

Adorama

Rated by
75,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 95% 95%
Neutral 1% 1% 2%
Negative 4% 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 22, 2012

A little disappointed I paid for 2 day delivery expecting my order to arrive on Saturday the 19th. The order arrived today the 22nd I am not quite sure that was worth $16.00 extra charge.

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by George McCarty, May 22, 2012

Adorama online ordering and tracking is simple and well thought out! It is a pleasure to do business with on www.adorama.com ! A few years ago I ordered the wrong item and it had already shipped, they allowed me to return the order and even paid...
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by jgray, May 22, 2012

i actually received the merchandise sooner than expected
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 6  Customer Support
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by Jake, May 22, 2012

Was told the order would take 7-10 business days and it took 13.

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Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mark D, May 22, 2012

I've been dealing with Adorama for at least 15 years without a problem. Their prices are good and they are highly reliable. They are one of only two dealers in new and used cameras that I recommend to friends and family and on photo forums.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Duffy, May 22, 2012

I purchased from Adorama based strictly upon the desire to do business with a company that incorporates people like Mark Wallace to both educate the photo puclic and promote your products. Mark Wallace is a wonderful ambassador for your company....
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by JTousey, May 22, 2012

I always shop at Adorama. they have pretty much i need for my business.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Sandi, May 22, 2012

Adorama always has excellent prices and fast delivery. I look at their site before buying from anyone else.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by RD, May 21, 2012

Best quality at affordable prices and fast delivery
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 3  Customer Support
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by Online Shopper, May 21, 2012

While Adorama offers an abundance of products, frequent market-leading deals, and fair shipping policies, I was unfortunately disappointed with my purchase in the end.While shipping is relatively inexpensive, Standard is apparently the new Economy...

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