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Nine West Report Card & Customer Reviews

Ratings Report Card

Nine West

Rated by
125,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 88% 90%
Neutral 4% 6% 4%
Negative 6% 7% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 1  Customer Support
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by gogetit, May 24, 2012

the top of the foot(I guess it's called the toe box) was too tight, I was unable to track my order until the day before it arrived which left me waiting but they are really cute
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by laura, May 24, 2012

I was very happy with my order, delivery and follow-up calls with 1-800 customer service representives. The shoes were delivered with no damages.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Lauren, May 24, 2012

The shoes were absolutely beautiful, but they came up a bit too high on the the side of the ankle and they cut in a bit. however the color is amazing and they looked too sexy to return and received lots of positive feedback!!!
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by jenjen, May 23, 2012

Items are easy to purchase. Delivery was on time. However, I was not satisfied with the shoe. The heel was speckled and the shoe was not as streamlined as pictured.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 23, 2012

Love nine west
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ms. C, May 22, 2012

I just Loved my shoes and can't wait to wear them...!!!
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Midge, May 22, 2012

Nice selection of products & They present as they are.able to coordinate many pieces & match them for completion
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 22, 2012

Love these shoes!! They arrived on time, in great condition and they fit perfectly!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

I love nine west shoes but I think they are a little overpriced
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 22, 2012

I find your peeptoe platform pumps just about the most comfortable and stylish of any brand. I own several different pairs. Thank you!
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