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ToyWiz.com Report Card & Customer Reviews

Ratings Report Card

ToyWiz.com

Rated by
2,500 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 86% 86%
Neutral - 3% 2%
Negative 17% 11% 11%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by TravisPritchard, May 23, 2012

The order was shipped really fast and actually arrived before the 5-12 business days that was allotted for shipping
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Onela, May 23, 2012

Package came much quicker than expected
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Sherri, May 21, 2012

First time I ordered from you. It was a good experience. I would order from you again.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by SusaJ, May 21, 2012

The action figure arrived with broken arm but in contacting Toy Wiz, the issue was settled quickly. They are great!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lissa, May 20, 2012

I rarely purchase online and was very impressed with Toywiz. I placed my order on Sunday and by Tuesday afternoon it was delivered to my doorstep! I will definitely order again and recommend this site to friends and family:-)
Overall Rating: 4  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 20, 2012

Contacted site to find out if they could send items advised on to Australia. Was told yes and ordered and paid for items. Was then advise to contact them in regards to problem with order. Money was refunded and advised by email that due to...
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by Frozt, May 18, 2012

Got the wrong items on what I purchased, $30 down the drain....
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by mikeislaw, May 18, 2012

Great products at a fair price
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by Eddie Sim, May 17, 2012

The need of having to call ToyWiz to verify my order is somewhat troublesome and uncalled for, as I had to incur call charges to make the calls. I feel that corresponding through email should be more than sufficient. When I contacted the Customer...
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by julie, May 17, 2012

Thanks to your site, I found some toys that have been unavailable in the big box stores near us (and their websites) for some time. My kids (and I) were thrilled when our package quickly arrived.
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