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LIDS Report Card & Customer Reviews

Ratings Report Card

LIDS

Rated by
100,000 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.3Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 85% 85%
Neutral - 3% 4%
Negative 12% 11% 11%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 23, 2012

My order was shipped with a different name attached to it for some reason so I was not able to get it on the correct day, but then someone else saw that it was my hat and I received it 2 days later.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Hat crazy, May 23, 2012

Wish you had more by one get one half off deals
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Matt, May 23, 2012

Sizes were too small, cant return to local store because they dont sell that team, not satisfied with that, have to pay own shipping for return.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 22, 2012

easy to order from. great prices caused me to order something
Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 22, 2012

not friendly only care about the money not the customer
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ranas, May 22, 2012

Spanish please
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 22, 2012

I don't have item
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ZACK, May 22, 2012

Love it. It is one of my favorite stores.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by oldtimer50, May 22, 2012

Ontime delivery!
Overall Rating: 3  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by Lena, May 22, 2012

I feel that the tracking method used by lids needs to be updated more often and customer service needs to be more knowledgeable about consumer products. I have ordered from lids on different occasions and this experience is by far the worst for me...
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